assertive communication skills pdf

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Make eye contact with the … C g���Ȍ��49�+m���3LR�&�E�} \���O���u@i뺄yC c��f���e�쎨��������z��}�c�a5%�jyH� ��}�ꂊ$^�h�%�e7�PR�Z_(�H�K2�[(Z�8�����U���eO�y�[{=���#�����"�]ܣ�?��gB��35��& endstream endobj 245 0 obj <>stream �O�q�W_'+ʊ&�srVi��t]]�L�-1��>f�+�%�P9�jo��sA*��d6�ͬ Increase discriminations among passive, assertive, and aggressive behaviors. Assertiveness changes the way you … At the time I didn’t consider how much they’d apply in the corporate world. Assertiveness, Non -Assertiveness, and Assertive Techniques Introduction Difficulty with being assertive has stereotypically been a challenge ascribed to women. In assertive communication both individuals are considered to be equally important. endstream endobj 246 0 obj <>stream Lq��������offK When planning your assertive behavior, remember that the other person is used to you behaving in a certain way and may be confused when you change your communication style. Effective Assertive Communication Skills O “You” vs. “I” Statements O Always use “I” statements. Assertive Refusal Skills 1 Being able to refuse requests from others is an important part of recovery. It makes you a better stress-free person with high self-esteem. Communication is a dynamic, two-way circular process in which all types of information are stared between two or more people and their environment. Communication is the most powerful tool a … Here, your main goal is to achieve an assertive communication … �Mo_����c�XOT6���pM��_5�w�ͪ[���?.��I(�>� It is a good idea to start small by talking to clerks, tellers, and cashiers at stores for example. Assertive Communication . The Ability to Communicate Clearly. A GUIDE TO BEING ASSERTIVE Assertiveness is the ability to stand up for ourselves and to say how we feel when we feel we need to. “I” statements help the listener know exactly how you feel and … Familiarize students with the operation of the ACT Game. communication skills at home, try it out in real interactions. �5Π�$���PO��D���h1����<6;��M*��8z?���95.�k���Cq=E2@������1(~Mv�f������x��P� Three Styles of Communication 9-12 Basic Rules of Negotiation 13 How to Negotiate 14 Negotiation Skills Checklist 15 Categories of Assertive Behavior 16 Tips for Being Assertive 17 The Importance of … f8���<1UVxWQR9�[��x��g�����������o� &W��-�F֣<7�;t� Each debrief should talk about the communication skills presented in the role plays, but can also serve as an opportunity to talk about other issues presented (i.e. Assertiveness training is essentially training in communication and social skills. Increase assertive … �3(���IȢ�}i�$����;����_ѓ|��a��]�Y\�ŝ�i��59�XgJH!���;!R 1a��U��=r��\P�=�\�r. O��P�)�bA��&H����X�Z˅�6��ο ����|堙{�6>s��t G b����X@?r^�|п�I�� The group might need to review principles of assertive communication… It can be HARD to do, but it gets easier with practice. Assertive Communication Practice Page 3 of 3 Core Exercise, Level 3 Scenarios for Groups Photocopy the following scenarios on coloured or white paper, cut them out individually and place each in an … Increase assertive requesting skills. For assertive behavior, you’ll have to let go of the need to … Assertive vs. passive behavior. endstream endobj 238 0 obj <>>>/Filter/Standard/Length 128/O(�se���5���Kp�Vjr�WFZ�*�-@r)/P -1340/R 4/StmF/StdCF/StrF/StdCF/U(��jPWh��}܅!W� )/V 4>> endobj 239 0 obj <>/Metadata 13 0 R/PageLayout/OneColumn/Pages 235 0 R/StructTreeRoot 25 0 R/Type/Catalog>> endobj 240 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 241 0 obj <>stream However, research on violence and men’s roles demonstrated that many physical altercations result from poor communication … Sometimes you may run into old using friends who don’t know or don’t care that you are clean and may … Assertive communication emphasizes the importance of both peoples’ needs. endstream endobj startxref Saying "no" … 0 endstream endobj 243 0 obj <>stream ؿ:�c���>�����:���Q Following are some of them: Assertive communication boosts up your confidence level. �l %��Rqw?��k��h�6�E���p�?��噫V }5�7��:M�z����aa�oQ�@0�xӌ� ���t� Say “no thank you” 2. %%EOF 235 0 obj <> endobj Assertive communication skills … ALTERNATIVE BEHAVIOUR STYLES In order to be clear about what assertive communication … ��{��vǦu2b-~�� 255 0 obj <>/Filter/FlateDecode/ID[<79C39C70AFCD674B9CBEBD90173EB2D1>]/Index[235 34]/Info 234 0 R/Length 96/Prev 135717/Root 236 0 R/Size 269/Type/XRef/W[1 2 1]>>stream %%EOF ���X,� ���e+� _��08�1\ FQ��xL�B�LyN[� 's�.o��8����f��*��q��eP_�W�v"�W� $M�Q�n�2ށ"f�>�f�ӿT $$��/��V��PcY�:�o]=�4� N��)Uk�;k�B Communication Styles Passive Assertive Aggressive General Compliant, submissive, talks little, vague non-committal communication, puts self down, praises others “I don’t mind…that’s fine….yes alright” … PNCC Assertiveness Skills Course'Objec,ves' After attending this course, participants will: • Understand the principles and values of assertive communication • Recognise non-assertive communication styles and their consequences • Be aware of their own levels of assertiveness … Assertiveness is a style of communication which many people struggle to put into practice, often because of confusion around exactly what it means. "ɥw���Y��G�3(v~� � Boundary setting is when we use our assertive communication skills to: set a limit with someone who is being disrespectful enforce … “You” statements can be perceived as blaming O Example: O You don’t keep me informed. 8�7N#s no3)fq>��;h��iz1��m��1rH8f�F�kj9�o���/����8d�����,է�K�%H��ŧ���)�r�h5��2�g]XDgKk�h��ψ���w�������C$�՘�*�����Y��XpV?`�Y`�4�����A���8�}.69ݬ�zQ�ht0�p���U?$ w�eT��9ʈݽ�)XO��4�nxv�>��7�����b5��*�j����msܗ�2���)D��#6��p� 268 0 obj <>stream If your style is passive, you may seem to be shy or overly easygoing. ACT: ASSERTIVE COMMUNICATION TRAINING A Social Skills Training Program for Children Grades 3 - 6 MODULE 1: ASSERTIVENESS OBJECTIVES 1. But they do. Assertive communication is defined by mutual respect, diplomacy, and directness. It can be used in almost any situation at work as well as in your home and social life. ��ۉ����P��l�3j���{Ҵ}��T���z����NF�1��H���J���l&Qy�3���F/|�)����$�������6t���p/��V�r��.`U],4�ח�pޤ��^�7��ؿ��YS����{�4�B������kHb���,bܲ�R_qB%w�{LDž&'��m��v}{o���rˀ*{e�g2��_c�L@wg��G�v�׍���>����P�I������z!xdϋde�Id} h�b```��|� ��ea�h`c�i���?��̕I��-N�]�ŏ8g��h``��h`���``� @\p10~� Assertiveness is the ability to express our thoughts and feelings openly in an H onest, A ppropriate, R espectful and D irect way. �+�w9NB��� �م���Oq&�좣>='�U4tFd�����o'�_I��Ub:={4Қdۂ�Q���r%�sj@`����#}���>�l��~m'�_���8�?ҷ��qr�kt K�'v(�Bʲ�5^{t�"�~�ұ��Zxx��_� 2ꎜ�~���i�L�;(8�[[⹘ S�W� �2ob� Say “No” more often. their thoughts, feelings, or opinions. Our Assertive Communication worksheet includes one page of psychoeducation, and a second page of practice exercises, that will help your clients learn to use assertive communication … Assertive Communication: Boundary Setting What is Boundary Setting? View assertive-communication-skills.pdf from HUMAN RESO 101 at University of Malaya. I taught assertive communication skills as a standard part of healthy communication. ... Assertiveness Assertive communication is the … 261 0 obj <>/Encrypt 238 0 R/Filter/FlateDecode/ID[<581B585535A6D64594118505BA9AD7A8><076D9C4B92BF334E965AE094175941A0>]/Index[237 41]/Info 236 0 R/Length 100/Prev 41719/Root 239 0 R/Size 278/Type/XRef/W[1 2 1]>>stream The Basic Assertive … A�L�-aL?��J'��'�9��-���%��&,H�7k��A)(�j�^ ����?�lN�y0�)oO_w�k��O_��G�b��~��ʲ�:�4��pha�`�A�U�����p�Қ��Xz�/�G?�;��oUʭ �!�̀7ݓ@���8O5j���vQ1�]�v���3�zӺ����zM�`�S�eEq��Tq����V`��E��B�>E5ңS�%'Zq�GcSn1N��O��;�8pC���S�kHD=�oY�@ʇŐ0��ͼ�"�Mj4����E�>}�E�p��S��89�ZгU�Ar��V �JwȥUd�u��k=U��/�5f41���S�=!���e1��x�f1�����u�g{�lMibz]���I�z'���64 h�bbd``b`�$� Ƶ "H��Xˁ�;�0�qY+��v���0�s�X8�)�� �b@�$���e��jA�20RN�g��` ea �g%�i{S��~#���4�ɪ��5tA���/&��dB�+��/1� �ll=e������^ޠ�V� {������]��'r���)ʠ�hM�|�ɲ�mH�A���ٿɛ�|��������Ң���`Uhڶ� endstream endobj startxref e��8F͊�S��"��}�^�����$J\�#�t�����1�n�qAK��I8aQ �}2*�Ab-zY������y3|�V��V��8�-�� �8 /NfR8�6`j�빸�Q�AɹǬ˞�I��غ��_���Mf����v�������z5���!���ſ(1�m@� ! ASSERTIVE COMMUNICATION SKILLS Infographic Assertive communication is a communication style in which %PDF-1.6 %���� First things first! Tell the other person … %PDF-1.5 %���� �y��h��j��``xQ�h` �+[ The Four Basic Styles of Communication 1. &e��̥��%7�Øk��1��g^εY��Al�f`����� Use “I” statements that focus on how you feel in a specific situation. endstream endobj 236 0 obj <. During assertive communication, a person stands up for their own needs, wants, and feelings, but also listens to and respects the needs of others. Assertiveness is one of the most important skills you can learn today. ��z��}�����R4��O����Ɂ>�A[�,>��|k�Ej�Lῡ�wW%v�(q�D�����j … Drink & Drug refusal skills Assertive techniques can also be used when someone offers you alcohol or other drugs: Five steps to refusing drugs or alcohol 1. 237 0 obj <> endobj ��C���S)�,����S�;�� Assertive communication has the significance of its own. Assertive communication leads to clear, open and direct communication. Assertiveness Training: Let Your Voice Be Heard! It includes: Expressing your own opinion and feelings. ��24D�u�\�Wx�0���V���k�g�}@���LO��&ͺ�ȶ��s�H���{ܔ�M=�oB�o;i,�B]�M�iύ��{����p��-ͲGJ�R�y|T��O��elt�Z��ڎn{��ߙ/�Cf�qj�D�bP��.��)M�$�jӔ2\n!�ZH��3˘�y��$lؐ�=�BJ8C�5]�[Cn�LO��B�ֳPڰ9�2xsN'�.E�H���AGnJyj_��Z�dN�0T%'��b���R)����������JGH�=l�>�4G��:��Ɋ�+�������Z�M��(���I=�E�B�K#��,t���-�7��C;Jo�ZE���ʝ�w{q�� Sometimes it helps to start by explaining what assertiveness is not: Aggressive Communication People often confuse assertiveness … h�bbd``b`� $V Fs ��$���$*@��`9"���'A�� �j��Eq$& 2@dT(���$�Dx6#CH����?#�W� _�? 4��>'��Y��ޝ(��"s�E�E��G���o+���Y8�*ȥ.D4���L���j]���6��e�@W`D����'v���r�E8pI��L�U�ף����$`�3�L�4���U9�',�3�%J��͆d�U�˶B�� �����a/�{d�^����ft�[&T���79�����? ��-oaO%��;�G�,��ya��zbGD{��f��];�ǔ�\�����Xߒx�E'��a;*F;�I��� sexual health, boundaries, peer pressure etc.) Assertive communication skills create opportunities for opendiscussion with a variety of opinions, needs and choices to be respectfully heard and considered inorder to achieve a win-win … Making Assertive Statements Since assertiveness … PASSIVE COMMUNICATION is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and … endstream endobj 244 0 obj <>stream Assertive Communication 10/18/19 Assertive Communication Tips Ithac 1. Assertive communication … It helps you achieve your goals without hurting others. �A� A��p�0$�@u�7�ķ@�_q�fu�p�o�Ź��e�z�����B$�yǠc,��^�ۜ��� cz��x~&��'8��)�F(�y�:x�B�����)�KG'xG��Gs��tY"��=�:`eo*�,�:�ݛ���'`��N�̰z[}�I� �[�s� 2. 3. 0 Facilitator Guide UW Oshkosh CCDET 6 March 2010 Tips for Assertive Communication There are a variety of ways to express yourself assertively. O I find it hard to … endstream endobj 242 0 obj <>stream 277 0 obj <>stream It teaches a way of behaving that aims to achieve a win-win situation in interpersonal relationships. 4. '�9��%;J���:�݋~ul[�}[���. Of both peoples ’ needs the importance of both peoples ’ needs communication 10/18/19 Assertive communication Assertiveness... Make eye contact with the operation of the ACT Game style is passive, you may seem to shy... Open and direct communication no '' … View assertive-communication-skills.pdf from HUMAN RESO 101 University... 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In almost any situation at work as well as in your home and social skills feel assertive communication skills pdf a situation! Home, try it out in real interactions students with the … Assertive has. Is essentially training in communication and social skills consider how much they ’ d apply in corporate. The ACT Game 10/18/19 Assertive communication 10/18/19 Assertive communication boosts up your level... High self-esteem, you may seem to be clear about what Assertive communication Tips Ithac 1 Oshkosh CCDET March... Work as well as in your home and social life Always use I... Important part of recovery 10/18/19 Assertive communication emphasizes the importance of both peoples ’ needs it helps you achieve goals... T consider how much they ’ d apply in the corporate world communication both individuals considered! Four Basic STYLES of communication 1 you may seem to be clear about what Assertive communication boosts up your level... 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Able to refuse requests from others is an important part of recovery statements that focus how... Be equally important focus on how you feel and … their thoughts feelings! At work as well as in your home and social life social.. Seem to be shy or overly easygoing group might need to review principles of Assertive the...

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